Maryland’s largest electric utility and natural gas company, Baltimore Gas and Electric Company is the Baltimore Gas and Electric Company. It provides safe energy to over 700,000 natural gas customers and 1.3 million electric customers in central Maryland. BGE is a subsidiary of Exelon Corporation. Exelon Corporation is one of the largest competitive energy providers in the country.
BGE is committed to providing exceptional customer service as well as secure affordable energy. In the last decade, BGE has invested more than $1.8 billion in services and technology to better serve its customers. This includes a free mobile app that lets consumers access account information while on the go and a range of self-service options that help with paying bills.
Baltimoare Gas and Electric offers two fixed-rate plans for residential customers Standard Offer Service and Time of Use. Customers can select either plan to get a rate that suits their requirements. Additionally, BGE’s Smart Energy Savers Program has given more than $308 million in bill credits to its customers.
Residential customers can also utilize the BGE App to report outages and keep up-to-date on the status of restoration. They can also manage multiple accounts from one device. Consumers can also sign up for budget billing to pay their bills in one swipe.
The service area of BGE covers all or a portion of 10 central Maryland counties. There is an increasing demand of electric power as the metro area’s population increases. BGE is working to meet this demand by upgrading its infrastructure and creating jobs in previously under-represented communities.
BGE supplies natural gas and electricity to a variety of businesses and homes. With a strong commitment to customer service and security, BGE is always looking for ways to improve its offerings. Investing in the environment is another major goal of the company. The Green Team, a volunteer program for BGE employees, advocates an environmentally friendly workplace that fulfills the needs of customers and the environment.
BGE customers can also benefit from Energy Choice. This program allows them to shop among various energy providers. This includes both national companies as well as smaller local electric companies. Consumers can choose between flexible payment terms and renewable energy options when they shop for energy. Energy Choice allows consumers to secure a price for their energy and safeguard themselves from fluctuations in the wholesale market.
The Maryland Public Service Commission (PSC), approved BGE’s first multi-year rate plan in December. The average BGE customer will be able to see an increase of $3 per month.
Rate increases are subject to approval by PSC and are dependent upon the company’s financial performance. BGE’s filing supports the total cumulative revenue requirement increase for the electric and gas markets of $140 million over the 2021-2023 period. There are a number of mechanisms to adjust rates including decoupling of residential sales and purchased power recovery.
The BGE Customer Relief and Energy Infrastructure Investment Plan will continue to improve and extend energy delivery systems in central Maryland. It will create 26,000 workers over the duration of the plan.